> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.rebateright.com.au/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.rebateright.com.au/_mcp/server.

# Use RebateRight alongside your current software

You can move to RebateRight in one step, or run it beside your current software while you gain confidence. Both ways keep your bulk bill claims flowing, and both need a RebateRight Minor ID for your clinic, as [What is a Minor ID?](/minor-id) explains.

## Two ways to move

#### Switch in one go

When your software is ready to claim through RebateRight, send Services Australia the HW027 form with your current provider number. Then claim through RebateRight with that provider number.

#### Run both for a while

Get a second provider number at the same location. Your current provider number stays with your current software, and the new one claims through RebateRight. Move fully when you are confident.

## Run both for a while

Each practitioner who will claim through RebateRight needs a second provider number.

#### Apply for a second provider number

Medical practitioners use the [HW019 form](https://www.servicesaustralia.gov.au/hw019). Allied health professionals, nurse practitioners and midwives use the form for their profession, which [Apply for additional provider numbers](https://www.servicesaustralia.gov.au/apply-for-additional-provider-numbers) names.

#### Give the same address, with one addition

Write exactly the same street address as your current provider number, then add something that tells the two apart, such as a suite number (1.1 or 1a) or a floor. This is the approach Services Australia advised.

#### Email the form to Services Australia

Send it to [provider.registration@servicesaustralia.gov.au](mailto:provider.registration@servicesaustralia.gov.au). In the email, say you need the new number to claim online through 2 software providers, and what you added to the address. This stops Services Australia changing the address on your current provider number by mistake.

#### Link the new provider number to RebateRight

When Services Australia issues the new numbers, complete the HW027 form with the first new number and your RebateRight Minor ID. Link the other practitioners' new numbers through Medicare eBusiness. [Register a clinic for claiming](/register-for-claiming) shows how.

#### Claim through both

After Services Australia processes the HW027, claim through RebateRight with the new provider numbers. Your current provider numbers keep working with your current software.

> **Note**
>
> Services Australia also takes this application online in HPOS, under **My provider numbers**, as **Create a new provider location**. We recommend the form and the email, because the email explains why you need the second number and what you added to the address.

## Switch fully

When you are ready to claim only through RebateRight, send the HW027 form with your original provider number as well. Then claim through RebateRight with it.

Tell us how you plan to move at [hello@rebateright.com.au](mailto:hello@rebateright.com.au), and we help you through each form.