It depends on which RebateRight services you use:
No action required.
RebateRight handles all Minor ID registration and setup on your behalf. You can start integrating straight away.
Action required.
Each clinic must be registered with Services Australia using a RebateRight Minor ID before it can submit claims. Follow the setup steps below.
A Minor ID — also known as a Location ID, Software ID, or Minor Customer ID — is an 8-character identifier issued by RebateRight and registered with Services Australia. RebateRight-issued Minor IDs always begin with the prefix MDE, followed by five digits (for example, MDE00001). It tells Medicare two things on every request:
Medicare validates both the Minor ID and the platform on every transaction, which means a Minor ID issued through another software vendor cannot be reused with RebateRight. When a clinic onboards — whether it’s brand new or migrating from another platform — a new RebateRight-issued Minor ID is required.
One Minor ID is needed per physical clinic location, not per practitioner or per business. An organisation with multiple sites will need a separate Minor ID for each one.
Only follow these steps if you are using Claiming or AIR endpoints. For Patient Verification and Eligibility Check, RebateRight takes care of everything for you.
Clinics don’t apply for Minor IDs themselves — RebateRight issues them on request. Contact support@rebateright.com.au and we’ll provide:
Onboarding multiple clinics at once? Let us know and we’ll pre-generate a pool of Minor IDs so you can assign them as each practice comes online.
Download and complete the HW027 form from Services Australia. This form registers the Minor ID with Medicare and links it to the clinic’s first provider number.
The HW027 only needs to be completed once per clinic — not per practitioner. Additional practitioners at the same clinic can be added later without submitting a new form (see Step 4).
If you’d like to register several practitioners at the same time, use the HW052 form instead. It supports up to six providers in a single submission and is ideal when all practitioners share the clinic’s bank details.
Follow the submission instructions included on the form. Processing typically takes around 5 business days, after which the clinic is ready to submit claims through RebateRight.
Services Australia won’t send a confirmation when processing is complete, so if you’re unsure of the status you can check with Medicare eBusiness on 1800 700 199.
Once the clinic’s initial HW form has been approved, further practitioners can be linked to the Minor ID without submitting another HW form.
For each additional practitioner:
If a practitioner’s PRODA bank details don’t match the clinic’s, Services Australia will require them to submit their own HW027 form to register separately.