Minor ID Setup
Do I need to do anything?
It depends on which RebateRight services you use:
No action required.
RebateRight handles all Minor ID registration and setup on your behalf. You can start integrating straight away.
Action required.
Each clinic must be registered with Services Australia using a RebateRight Minor ID before it can submit claims. Follow the setup steps below.
What is a Minor ID?
A Minor ID (also known as a Location ID, Software ID, or Minor Customer ID) is an 8-character identifier issued by RebateRight and registered with Services Australia. RebateRight-issued Minor IDs always begin with the prefix MDE, followed by five digits (for example, MDE00001). It tells Medicare two things on every request:
- Where the request is coming from: a specific physical clinic location.
- Which platform is authenticating it: RebateRight.
Medicare validates both the Minor ID and the platform on every transaction, which means a Minor ID issued through another software vendor cannot be reused with RebateRight. When a clinic onboards (whether it’s brand new or migrating from another platform), a new RebateRight-issued Minor ID is required.
One Minor ID is needed per physical clinic location, not per practitioner or per business. An organisation with multiple sites will need a separate Minor ID for each one.
Setup Steps
Only follow these steps if you are using Claiming or AIR endpoints. For Patient Verification and Eligibility Check, RebateRight takes care of everything for you.
Get your Minor ID
Clinics don’t apply for Minor IDs themselves. RebateRight issues them on request. Contact support@rebateright.com.au and we’ll provide:
- A unique Minor ID for each clinic location.
- RebateRight’s PRODA Organisation Registration Authority (RA) number, which the clinic enters on the HW form to link the Minor ID back to RebateRight.
Onboarding multiple clinics at once? Let us know and we’ll pre-generate a pool of Minor IDs so you can assign them as each practice comes online.
Complete the HW form
Download and complete the HW027 form from Services Australia. This form, the Online Claiming Provider Agreement, registers the clinic’s bank (EFT) details with Medicare, links the Minor ID, and ties it to the clinic’s first provider number.
The HW027 only needs to be completed once per clinic, not per practitioner. Additional practitioners at the same clinic can be added later without submitting a new form (see Step 4).
If you’d like to register several practitioners at the same time, use the HW052 form instead. It supports up to six providers in a single submission and is ideal when all practitioners share the clinic’s bank details.
Submit the form
Follow the submission instructions included on the form. Processing typically takes around 5 business days, after which the clinic is ready to submit claims through RebateRight.
Services Australia won’t send a confirmation when processing is complete, so if you’re unsure of the status you can check with Medicare eBusiness on 1800 700 199.
Link additional practitioners
Once the clinic’s initial HW form has been approved, further practitioners can be linked to the Minor ID without submitting another HW form.
For each additional practitioner:
- They log in to PRODA and confirm their bank details match the clinic’s bank account.
- Link the provider number to the Minor ID through HPOS, or by calling Medicare eBusiness on 1800 700 199.
Rather than each practitioner linking individually, a representative from your organisation can call 1800 700 199 and link all provider numbers to the Minor ID in one go, once the HW027 has been processed.
This works only when the provider’s payments go to the bank account already registered against that Minor ID. A practitioner who needs payments to a different account must register it themselves with an HW052 (or HW027) before they can be linked.